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2397 Refugee St

PO Box 44

Millersport, OH 43046

Tel: 740-467-2515

sales@heftyhoist.com

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AMS Warranty Information

The following warranty applies to the components of the models of hoists manufactured by Hefty Hoist, Inc. dba Aqua Marine Supply. This warranty applies to manufacturing defects and/or failures due to design or fabrication. Replacement parts or a new unit will be supplied at no charge at the option of Aqua Marine Supply. This does NOT include labor or freight.

• Motors………………………………..................One Year.

• Enclosed Gearboxes ………..................Two Years.

• EBD……………………………….......................Two Years.

• Switch & wiring………….........................One Year.

• Gears, pulleys & Steel plates……….. Five Years.

This warranty is void if unit is improperly installed, maintained, or greased. Any changes or alterations to original design will also void this warranty. The warranty is predicated on the Gear being inspected and serviced on an annual basis by a qualified technician. A record of inspection is required with any warranty request. Warranty applies to original owner. Warranty is VOID if transfer of ownership.

Steps for warranty evaluation
This form must be filled out and sent with returned material before material can be evaluated
- Call or email to discuss issue being experienced.
- If evaluation is necessary, customer must obtain RMA# from AMS and follow this detailed Return Procedure, print and fill out this RMA Form and send it back in package with product.
 
- AMS not responsible for return freight on items that need to be evaluated
 
- AMS will promptly evaluate and determine outcome of claim

Warranty Procedure